why does Random ads keep popping up on my Google chrome browser even with ad blocker?

Devin's Avatar

Devin

04 Jan, 2014 03:54 AM

Random pages with like games on them and stuff keep popping up in new tabs on Google chrome. What can i do you fix that because it is really annoying. every 5 mins a new tab opens up with some differ site

  1. Support Staff 2 Posted by kieran on 04 Jan, 2014 10:09 AM

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    Is this on every website?

  2. 3 Posted by Devin on 04 Jan, 2014 05:42 PM

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    Ya sometimes even when chrome is not even open. And it is a differ ad everytime

  3. 4 Posted by Devin on 04 Jan, 2014 06:25 PM

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    WHY???????? This is so enoying can you please help

  4. Support Staff 5 Posted by kieran on 04 Jan, 2014 06:58 PM

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    Sound like malware - have you tried running a virus scan?

  5. 6 Posted by Devin on 04 Jan, 2014 08:03 PM

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    Yes i have ran a lot of virus scan's but none of them had done nothing. i currently have the full version of avast and have done full scans but nothing?

  6. 7 Posted by Devin on 04 Jan, 2014 08:39 PM

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    what can i do to fix this problem please leave a list of things i could try.

  7. Support Staff 8 Posted by kieran on 04 Jan, 2014 09:33 PM

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    what other extensions are installed at chrome://extensions (besides
    AdBlock)?

  8. 9 Posted by Devin on 04 Jan, 2014 11:18 PM

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    the only extensions running are
    Extended Protection
    avast! Online Security
    Hola Better Internet
    Pixlr Touch Up
    Windows Media Player Extension for HTML5

    So i dont think it has anything to do with that.
    Is there any other things i should look for?

  9. 10 Posted by Devin on 05 Jan, 2014 12:25 AM

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    ???

  10. 11 Posted by Devin on 05 Jan, 2014 04:15 AM

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    ?

  11. Support Staff 12 Posted by tomasko126 on 05 Jan, 2014 02:31 PM

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    Try remove them all, then try scan whole PC with http://malwarebytes.org and then tell us the result, if it was successful or not.

    Tomáš

  12. 13 Posted by Devin on 05 Jan, 2014 10:59 PM

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    Thanks, So far there have been no more ads popping up. You have helped me out a lot thanks for everything

  13. 14 Posted by Devin on 06 Jan, 2014 03:41 AM

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    My bad never mind the ads are still popping up i dont know why. omg to stupid

  14. Support Staff 15 Posted by tomasko126 on 19 Jan, 2014 09:12 PM

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    Maybe you have installed program, that serves ads for your browser.
    Could you check your computer again?

    If this won't help, I recommend you to go to the repair service and they can look at this issue.

    Tomáš

  15. 16 Posted by Kyle on 02 Feb, 2014 09:29 PM

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    this is happening to me too. When I clicked in the name field of this page to submit a comment. an ad popped up for H&R block.

    annoying at most, but i didn't think this would/could happen with Adblock. wtf..

  16. Support Staff 17 Posted by kieran on 11 Feb, 2014 05:37 PM

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    In actual fact, our support website does not have any ads on it. If you are
    seeing ads on every website, then it is likely a problem with viruses on
    your computer.

    I would recommend scanning your computer for viruses and checking your
    browser's extensions page (about:extensions in Chrome and Opera, Safari >
    Preferences > Extensions in Safari)

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